Your right to privacy is very important to us. This document sets out Helicon Arts’ policy with regard to collecting and utilising the personal details of our clients and website visitors.
As a data controller we fully comply with the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and other relevant legislation. As of May 25, 2018, this will include the processing of personal data as governed by the General Data Protection Regulation (GDPR). We are recorded on the ICO Data Protection Register under registration number ZA371571.
What data do you collect?
When you join our mailing list:
When you subscribe to our mailing list you will be asked to provide your name and email address, and if you wish, some additional information such as your telephone number and specific interests pertaining to our course offerings. This information is only used in order to send relevant course information and other notices that we consider will be of interest to you. To ensure that our emails get to your inbox, please add email@example.com to your Address Book or Safe Senders. We will never share your information with others for marketing purposes.
You are able to unsubscribe from our mailings at any time, by clicking on the unsubscribe link in any of our messages. Alternatively, you can send an email with “unsubscribe” in the subject line to firstname.lastname@example.org.
When you make a booking:
When you make a booking on one of our holidays, we must collect personal details in order to fulfil your request. These details may include:
You are responsible for ensuring that other members of your party are aware of the content of this Policy and consent to you acting on their behalf in all your dealings with us.
How is the data processed and stored?
The data you provide is used to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us. This includes sharing some of your personal details relating to your booking with trusted external partners including hotels and transportation providers. These external partners may have access to the personal information necessary to perform their functions, but may not use it for other purposes.
We may retain personal details for the following purposes:
How we protect your data
We ensure that we have appropriate physical and technological security measures in place to protect your information, and that when we outsource any processes that the service provider has necessary security accreditations.
The information you provide to us is stored on secure platforms managed by approved third-party Data Processors. These platforms include (but are not limited to): Zoho, Mailchimp, Xero, Gravity Forms.
All data entered via our website is SSL encrypted before it is sent to us. We also have a Firewall in place to protect our internal information from the Internet.
When Helicon Arts collects, holds and uses an individual’s personal data, that individual has the following rights over that data. We will ensure our data processes comply with those rights and will make all reasonable efforts to fulfil requests from an individual in relation to those rights.
We use Google Analytics to collect information about how visitors use our site. The cookies collect information anonymously, including the number of visitors to the site, where visitors have come to the site from and the pages they have visited. We use this information to compile reports and to help us improve the site.
If you have any questions relating to this policy please contact us via email@example.com or in writing to Helicon Arts Limited, 13 Humbolt Road, London W6 8QH.