In accordance with the UK Package Travel & Linked Travel Regulations 2018, Directive (EU) 2015/2302 or the local applicable law in the country of residence of the passenger(s), bookings with Helicon Arts Limited are fully protected for deposits and all monies paid in advance to us, including repatriation costs and arrangements, arising from cancellation or curtailment of your travel arrangements due to the insolvency of Helicon Arts Limited.
The respective laws according to the country of residence of the passenger(s) usually only require us to provide cover for Package Travel & Linked Travel Arrangements. There is no requirement for financial protection of day trips or single travel elements, and none is provided unless the local law requires such cover.
Helicon Arts Limited has taken out insolvency protection insurance arranged by International Passenger Protection Ltd (IPP) and underwritten by Liberty Mutual Insurance Europe SE UK Branch, trading as Liberty Specialty Markets.
Policy Reference: TOFI UK/1 2025
This insurance is only valid for passengers who book and pay directly with Helicon Arts Limited.
In the event of our insolvency, please contact the claims administrator as soon as practically possible, quoting the name of your travel operator (Helicon Arts Limited) and the policy reference above.
For UK & Worldwide (excluding EU passengers)
IPP Claims at Sedgwick
Telephone: +44 (0)345 266 1872
Email: ippclaims@uk.sedgwick.com
Online: https://www.ippfinancialfailure.com/claims
For EU Passengers
IPP Claims at Sedgwick
Telephone: +31 103120666
Email: ippclaims@nl.sedgwick.com
Online: https://www.ippfinancialfailure.com/claims
